A free AI receptionist course from Aideveloper
Answer Smarter: an AI receptionist course for small business
In the second half of October 2026 ElevenLabs, Mistral and Cartesia all launched new voice agent models and platforms, and the vendors say their agents can now hold more natural conversations, look things up mid-call and book appointments. Before one answers your business line, you need to decide what it may do, when it hands over to a person, and how you'll handle recordings. This free AI receptionist course is five short chat lessons for Australian owners and managers. No coding needed.
About this AI receptionist course
Who it's for
Owners, managers and office staff in Australian small businesses, such as trades, clinics, salons and professional practices, who are thinking about an AI receptionist or AI phone answering and want to get it right. No coding needed.
How it works
Enter your name and email, then take 5 short scripted lessons in your browser. Each takes a few minutes and ends with a two-question check, and this device saves your progress.
Sources we rely on
ElevenLabs' Eleven Realtime announcement (20 Oct 2026), Mistral's Voxtral 3 announcement (20 Oct 2026), Cartesia's Managed Agents announcement (29 Oct 2026) and phone number docs, the OAIC on AI products and on monitoring and recording, and the ACMA and Do Not Call Register on telemarketing, all checked 3 Nov 2026. Next, try our free AI customer service course or browse all free courses.
Want a course like this for your team?
Aideveloper builds chat-based courses and learning products around your own processes, tools and policies, so staff learn by doing rather than reading a manual.
- Lessons written around how your team actually works
- Quick checks and progress tracking built in
- Branded to your business and embedded on your site or intranet